What is likely the reason your Windows host would be in Reduced Functionality Mode (RFM)?

Question

Options

• AMicrosoft updates altering the kernel
• BThe host lost internet connectivity
• CA misconfiguration in your prevention policy for the host
• DA Sensor Update Policy was misconfigured

• A
  2% (1)
• B
  93% (55)
• C
  2% (1)
• D
  3% (2)

Explanation

The likely reason your Windows host would be in Reduced Functionality Mode (RFM) is that the host lost internet connectivity. RFM is a mode that limits the sensor's functionality due to license expiration, network connectivity loss, or certificate validation failure. When a Windows sensor is in RFM, it will only provide basic prevention capabilities, such as blocking known malware hashes and preventing script execution from the %TEMP% directory. The sensor will not send any telemetry or detection events to the Falcon platform, and will not receive any policy or update changes from the Falcon cloud1. Losing internet connectivity is a common cause of RFM, as it prevents the sensor from communicating with the Falcon cloud. A misconfiguration in your prevention policy or sensor update policy will not cause RFM, as these policies are applied by the Falcon cloud and do not affect the sensor's license, network, or certificate status. Microsoft updates altering the kernel may cause compatibility issues with the sensor, but not RFM.

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