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CCBA · Question #503

The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to…

The correct answer is D. Create merged viewpoints of the requirements. The BA must create merged viewpoints of the requirements to address the concerns of the CEO. This is because a merged viewpoint is a way of combining the perspectives of different stakeholders into a coherent and consistent set of requirements. A merged viewpoint can help to…

Requirements Analysis and Design Definition

Question

The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?

Options

  • ADemonstrate the functionality of the new CRM
  • BReuse requirements models from each company
  • CEnsure all regulatory requirements are documented
  • DCreate merged viewpoints of the requirements

How the community answered

(46 responses)
  • A
    7% (3)
  • B
    15% (7)
  • C
    2% (1)
  • D
    76% (35)

Explanation

The BA must create merged viewpoints of the requirements to address the concerns of the CEO. This is because a merged viewpoint is a way of combining the perspectives of different stakeholders into a coherent and consistent set of requirements. A merged viewpoint can help to resolve conflicts, identify gaps, and ensure alignment among the stakeholders. Creating merged viewpoints can also help to integrate and service the two client bases in the newly formed company after a merger. The other options are not sufficient or relevant to address the CEO's

Topics

#requirements models#stakeholder viewpoints#CRM#merger integration

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