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CCBA · Question #503
CCBA Question #503: Real Exam Question with Answer & Explanation
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Question
The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?
Options
- ADemonstrate the functionality of the new CRM
- BReuse requirements models from each company
- CEnsure all regulatory requirements are documented
- DCreate merged viewpoints of the requirements
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