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CCBA · Question #367

CCBA Question #367: Real Exam Question with Answer & Explanation

The correct answer is C. Represent design models using common terminology. According to the BABOK® Guide, one of the principles of effective communication is to use a common language that is understood by all stakeholders. Technical jargon and models can create confusion and misunderstanding among stakeholders who are not familiar with them. Therefore,

Question

Verification of requirements on the projects have highlighted an issue regarding misunderstanding of design models among key stakeholders. A major reason cited for the misunderstanding was the technical jargon and models used in the documentation. What must the business analyst (BA) do to improve the understanding?

Options

  • AEnsure completeness within the models used
  • BVerify that elements within the models are used consistently
  • CRepresent design models using common terminology
  • DCheck for compliance with organization standards

Explanation

According to the BABOK® Guide, one of the principles of effective communication is to use a common language that is understood by all stakeholders. Technical jargon and models can create confusion and misunderstanding among stakeholders who are not familiar with them. Therefore, the business analyst (BA) should represent design models using common terminology that is clear and unambiguous for all stakeholders. This will improve the understanding and verification of requirements on the project.

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