CCAK · Question #16
What aspect of SaaS functionality and operations would the cloud customer be responsible for and should be audited?
The correct answer is A. Access controls. In the SaaS shared responsibility model, the cloud provider owns and controls the infrastructure, operating systems, middleware, application code, patching, vulnerability management, and source code - the customer has no access or control over these layers. The customer's…
Question
What aspect of SaaS functionality and operations would the cloud customer be responsible for and should be audited?
Options
- AAccess controls
- BVulnerability management
- CSource code reviews
- DPatching
How the community answered
(20 responses)- A95% (19)
- C5% (1)
Explanation
In the SaaS shared responsibility model, the cloud provider owns and controls the infrastructure, operating systems, middleware, application code, patching, vulnerability management, and source code - the customer has no access or control over these layers. The customer's primary responsibility is managing who has access to the SaaS application and what they can do within it (access controls: user provisioning, roles, permissions, authentication policies, and offboarding). This is what auditors should focus on when reviewing a customer's SaaS environment, since it is the one domain entirely within the customer's control.
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