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CAS-005 · Question #178

A security team receives an escalated support ticket for a user who is unable to access specific corporate resources. The following configurations exist in the corporation: - A device certificate is d

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Submitted by kim_seoul· Mar 6, 2026Security Operations

Question

A security team receives an escalated support ticket for a user who is unable to access specific corporate resources. The following configurations exist in the corporation:

  • A device certificate is deployed on all corporate assets.
  • Templates for unique user certificates are configured.
  • Security updates are installed every 30 days.
  • Administrator access is tied to specific hosts.

The ticket contains the following observations:

  • The user has been on leave for more than 90 days.
  • Internal vulnerability scans indicate no device issues.
  • Single sign-on works as expected.
  • Privileged systems are not accessible.

Which of the following best describes the root cause?

Options

  • AThe user's administrator credentials likely expired after 90 days.
  • BThe device being utilized does not have user binding established.
  • CSeveral patch cycles have been missed while the user was on leave.
  • DIncorrect certificate extensions have been added to the templates.

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