The helpdesk department desires to roll out a remote support application for internal use on all company computers. This tool should allow remote desktop sharing, system log gathering, chat…

Question

Options

• AWhat are the protections against MITM?
• BWhat accountability is built into the remote support application?
• CWhat encryption standards are used in tracking database?
• DWhat snapshot or "undo" features are present in the application?
• EWhat encryption standards are used in remote desktop and file transfer functionality?

• A
  5% (1)
• B
  58% (11)
• C
  21% (4)
• D
  11% (2)
• E
  5% (1)

Explanation

A remote support tool with capabilities like remote desktop, registry access, log gathering, and inventory management represents an extremely powerful attack surface if misused-whether by a malicious insider, a compromised support agent, or an external attacker. The most critical question is what accountability mechanisms are built in: audit logging, session recording, identity attribution, and alerts for privileged actions. Without accountability, you cannot detect or investigate abuse. Encryption (options C and E) and MITM protection (option A) are important but secondary concerns; if an authorized user misuses the tool, encryption does not help. Undo features (option D) are a convenience, not a security control.

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