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CAS-002 · Question #659

Which of the following is the BEST place to contractually document security priorities, responsibilities, guarantees, and warranties when dealing with outsourcing providers?

The correct answer is D. SLA. A Service Level Agreement (SLA) is the formal, legally binding contract used to document security responsibilities, guarantees, and warranties with an outsourcing provider.

Integration of Computing, Communications and Business Disciplines

Question

Which of the following is the BEST place to contractually document security priorities, responsibilities, guarantees, and warranties when dealing with outsourcing providers?

Options

  • ANDA
  • BOLA
  • CMOU
  • DSLA

How the community answered

(51 responses)
  • A
    2% (1)
  • B
    2% (1)
  • C
    4% (2)
  • D
    92% (47)

Why each option

A Service Level Agreement (SLA) is the formal, legally binding contract used to document security responsibilities, guarantees, and warranties with an outsourcing provider.

ANDA

An NDA covers only the confidentiality of shared information and does not address service responsibilities, security controls, performance levels, or warranties.

BOLA

An OLA is an internal agreement between departments within the same organization and is not applicable to contracts with external outsourcing providers.

CMOU

An MOU is a non-binding statement of mutual intent used to outline broad cooperation goals and lacks the enforceability required for security guarantees and warranties.

DSLACorrect

An SLA is a contractual document that explicitly defines service expectations, security controls, assigned responsibilities, performance guarantees, and remedies for non-compliance between an organization and an external provider. Unlike informal agreements, the SLA creates enforceable obligations that protect both parties and is the standard mechanism for documenting security priorities in an outsourcing relationship.

Concept tested: SLA as vehicle for outsourcing security requirements

Source: https://csrc.nist.gov/glossary/term/service_level_agreement

Topics

#SLA#outsourcing contracts#vendor management#security guarantees

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