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CAS-002 · Question #59

Company A is merging with Company B. Company B uses mostly hosted services from an outside vendor, while Company A uses mostly in-house products. The project manager of the merger states the merged…

The correct answer is B. Calculate the time to deploy and support the in-sourced systems accounting for the staff. The core conflict is that the project manager's goals (customization, quick ROI, admin control) favor in-sourcing, while the security admin's concern (staff shortages impacting security) threatens the feasibility of that plan. Answer B - calculating the time to deploy and…

Integration of Computing, Communications and Business Disciplines

Question

Company A is merging with Company B. Company B uses mostly hosted services from an outside vendor, while Company A uses mostly in-house products. The project manager of the merger states the merged systems should meet these goals:

  • Ability to customize systems per department
  • Quick implementation along with an immediate ROI
  • The internal IT team having administrative level control over all

products The project manager states the in-house services are the best solution. Because of staff shortages, the senior security administrator argues that security will be best maintained by continuing to use outsourced services. Which of the following solutions BEST solves the disagreement?

Options

  • ARaise the issue to the Chief Executive Officer (CEO) to escalate the decision to senior
  • BCalculate the time to deploy and support the in-sourced systems accounting for the staff
  • CPerform a detailed cost benefit analysis of outsourcing vs. in-sourcing the IT systems and
  • DArrange a meeting between the project manager and the senior security administrator to

How the community answered

(56 responses)
  • A
    23% (13)
  • B
    61% (34)
  • C
    5% (3)
  • D
    11% (6)

Explanation

The core conflict is that the project manager's goals (customization, quick ROI, admin control) favor in-sourcing, while the security admin's concern (staff shortages impacting security) threatens the feasibility of that plan. Answer B - calculating the time to deploy and support in-sourced systems while accounting for the staff shortage - directly quantifies the risk the security admin raised. This produces objective data that either validates the project manager's plan or proves the staff shortage makes it unworkable, resolving the disagreement with evidence. Escalating to the CEO (A) avoids solving the problem analytically. A cost-benefit analysis (C) is close but broader; the key specific factor here is staffing capacity. An informal meeting (D) doesn't produce actionable data to resolve the disagreement.

Topics

#IT outsourcing#cost-benefit analysis#merger integration#staff capacity

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