CAS-002 · Question #497
Which of the following are the main aims of Change Management? Each correct answer represents a complete solution. Choose all that apply.
The correct answer is A. Reduction in back-out activities B. Economic utilization of resources involved in the change D. Minimal disruption of services. Change Management is used to ensure that standardized methods and procedures are used for efficient handling of all changes. A change is "an event that results in a new status of one or more configuration items (CI's)" approved by management, cost effective, enhances business…
Question
Which of the following are the main aims of Change Management? Each correct answer represents a complete solution. Choose all that apply.
Options
- AReduction in back-out activities
- BEconomic utilization of resources involved in the change
- CTracking all of the individual Configuration Items (CI) in an IT system
- DMinimal disruption of services
How the community answered
(69 responses)- A87% (60)
- C13% (9)
Explanation
Change Management is used to ensure that standardized methods and procedures are used for efficient handling of all changes. A change is "an event that results in a new status of one or more configuration items (CI's)" approved by management, cost effective, enhances business process changes (fixes)-with a minimum risk to IT infrastructure. The main aims of Change Management - Minimal disruption of services - Reduction in back-out activities - Economic utilization of resources involved in the change
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