CAS-002 Question #487: Real Exam Question with Answer & Explanation

Question

Options

• AEnd-to-end solution
• BCOTS product
• CChange Management
• DCollaboration platform

Explanation

An end-to-end solution (E2ES) suggests that the supplier of an application program or system provides all the hardware and software components and resources to meet the customer's requirement and no other supplier is required to be involved. Answer option B is incorrect. COTS stands for Commercial Off-The-Shelf products. These products save time and efforts of creating own programs and services by purchasing these products from a third-party vendor. COTS products speed up and reduce the cost of system Answer option D is incorrect. Collaboration platform is an unified electronic platform that supports both synchronous and asynchronous communication using a variety of devices and channels. It offers a set of software components and services. These components and services enable users to communicate-share information, and work together for achieving common business goals. A collaboration platform consists of the following core elements: - Messaging (email, calendaring and scheduling, contacts). - Team collaboration (file synchronization, ideas and notes in awiki, task management, full-text search) - Real-time communication (presence, instant messaging. Web conferencing, application/desktop sharing, voice, audio and video Answer option C is incorrect. Change Management is used to ensure that standardized methods and procedures are used for efficient handling of all changes. A change is "an event that results in a new status of one or more configuration items (CI's)" approved by management, cost effective, enhances business process changes (fixes)-with a minimum risk to IT infrastructure. The main aims of Change Management are as follows: - Minimal disruption of services - Reduction in back-out activities - Economic utilization of resources involved in the change

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