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CAS-002 · Question #443

You work as a System Administrator for uCertify Inc. The company has a Windows-based network. A user requests you to provide him instructions regarding the installation of application software's on…

The correct answer is C. Remote Assistance. In order to accomplish the task, you should use the Remote Assistance tool. By using Remote Assistance, you can take shared control of the users desktop, which will allow you to perform the necessary configurations on the shared desktop while the remote user is watching it…

Technical Integration of Enterprise Components

Question

You work as a System Administrator for uCertify Inc. The company has a Windows-based network. A user requests you to provide him instructions regarding the installation of application software's on his computer. You want to show the user how to perform the configuration by taking control of his desktop. Which of the following tools will you use to accomplish the task?

Options

  • ARemote desktop
  • BTask Manager
  • CRemote Assistance
  • DComputer Management

How the community answered

(61 responses)
  • A
    2% (1)
  • B
    3% (2)
  • C
    89% (54)
  • D
    7% (4)

Explanation

In order to accomplish the task, you should use the Remote Assistance tool. By using Remote Assistance, you can take shared control of the users desktop, which will allow you to perform the necessary configurations on the shared desktop while the remote user is watching it straight

Topics

#Remote Assistance#Windows administration#remote desktop support

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