AML training programs should extend beyond basic concepts to deliver targeted training by:

Training on internal policies - such as customer identification and verification (CIP/CDD) procedures - moves beyond generic awareness by grounding employees in the specific controls and processes their institution uses to detect and prevent money laundering. This targeted approach ensures staff can apply compliance requirements directly within their day-to-day responsibilities rather than only understanding abstract typologies. Embedding internal policy training into the AML curriculum directly reduces operational risk by promoting consistent execution of compliance controls.

Providing general background and history on money laundering controls represents the foundational basic concepts that the question explicitly identifies as insufficient on their own for a robust training program.

Annual refresher training on AML basics maintains minimum baseline awareness but is itself one of the 'basic concepts' that must be supplemented with more targeted, role-relevant content.

Although role-tailored training on specific workflows such as alert handling is valuable, this choice focuses on a narrower operational task, whereas choice A addresses the broader internal policy framework that underpins all compliance roles.