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CAMS · Question #476

CAMS Question #476: Real Exam Question with Answer & Explanation

The correct answer is B. Escalate the police officer's request for the customer's account information to the compliance. The compliance officer should evaluate the request, determine whether it is valid, and provide the necessary information, subject to management approval. It is important to follow the bank's policies and procedures for responding to law enforcement requests, including verifying t

Question

A bank teller receives a written request from a police officer to review a previous customer's account on a pre-populated form with the officer's official letterhead. The officer suspects the previous customer is engaging in smurfing. Which action should the bank teller perform?

Options

  • AProvide the police officer the customer's account information after management approval.
  • BEscalate the police officer's request for the customer's account information to the compliance
  • CReject the police officer's request for the customer's account information and escalate to the
  • DProvide the police officer the customer's account information.

Explanation

The compliance officer should evaluate the request, determine whether it is valid, and provide the necessary information, subject to management approval. It is important to follow the bank's policies and procedures for responding to law enforcement requests, including verifying the authenticity of the request and the identity of the officer making the request. Additionally, it is important to protect customer privacy and ensure that sensitive information is not released to unauthorized individuals.

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A bank teller receives a written request from a police officer to... | CAMS Q#476 Answer | NerdExam