ACAMS
CAMS · Question #348
A bank teller receives a written request from a police officer to review a previous customer's account on a pre-populated form with the officer's official letter head. The officer suspects the…
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Conducting and Responding to Investigations
Question
A bank teller receives a written request from a police officer to review a previous customer's account on a pre-populated form with the officer's official letter head. The officer suspects the previous customer is engaging in smurfing. Which action should the bank teller perform?
Options
- AProvide the police officer information after AML compliance approval.
- BReject the request and escalate to the compliance officer.
- CProvide the police officer information after management approval.
- DEscalate the request to the compliance officer.
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Topics
#law enforcement requests#smurfing#escalation procedures#teller responsibilities