When debugging Email Notifications, what must you check on a user record? Choose 2 answers

The correct answer is C. Active must be true. E. The Email field must have a valid value. Two user record conditions must be true for email notifications to be delivered: (C) Active must be true - inactive users are excluded from notification processing and will not receive emails; and (E) The Email field must have a valid value - without a valid email address on…

Submitted by fatima_kr· Apr 18, 2026Application Automation

Question

Options

AThe user must not be locked out.
BDelegation must be enabled.
CActive must be true.
DThe First name and Last name fields must have values.
EThe Email field must have a valid value.

How the community answered

(42 responses)

A
2% (1)
B
7% (3)
C
88% (37)
D
2% (1)

Explanation

Two user record conditions must be true for email notifications to be delivered: (C) Active must be true - inactive users are excluded from notification processing and will not receive emails; and (E) The Email field must have a valid value - without a valid email address on the user record, the platform has no address to send to. Locked-out status (A) affects login but not notification delivery. Delegation (B) is a separate feature for reassigning notifications, not a prerequisite. First/last name fields (D) do not affect whether the notification system can deliver an email.

Topics

#Email Notifications#User Management#Debugging#Troubleshooting

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