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CAD · Question #19

Which objects can be used in Inbound Action scripts?

The correct answer is B. current and email. Inbound Action scripts are server-side scripts that run when an email is received by the system. They can use the current object to access the record that is created or updated by the email, and the email object to access the properties and methods of the email message. The…

Submitted by ashley.k· Apr 18, 2026Application Automation

Question

Which objects can be used in Inbound Action scripts?

Options

  • Acurrent and previous
  • Bcurrent and email
  • Ccurrent and event
  • Dcurrent and producer

How the community answered

(17 responses)
  • B
    94% (16)
  • C
    6% (1)

Explanation

Inbound Action scripts are server-side scripts that run when an email is received by the system. They can use the current object to access the record that is created or updated by the email, and the email object to access the properties and methods of the email message. The previous and event objects are not available in Inbound Action scripts. The producer object is only available in Record Producer scripts, which are used to create records from a service catalog item.

Topics

#Inbound Actions#Scripting#Email Integration#Server-side Scripting

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