Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

ServiceNow Messenger refers to the platform's native messaging interface that enables users to engage in conversational interactions to seek information, make guided decisions, and complete common tasks directly within a chat window. This integrated messaging capability provides the channel for users to receive immediate assistance.

Knowledge Chat is a general term, but not a specific ServiceNow capability providing broad assistance through a messaging interface.

Virtual Agent is a conversational AI platform that provides automated assistance, but in the context of this question, 'ServiceNow Messenger' is presented as the specific capability encompassing the messaging interface for such user assistance.

Now Support is the portal for customer support and self-service, not a messaging interface for general work tasks.

Agent Workspace is a unified interface for agents to manage cases and interact with users, not a user-facing messaging interface for self-service.