How can you reduce the maintenance effort for customer master data? Note: There are 2 correct answers to this question.

Question

Options

• AUse the common master data concept.
• BUse multi-address handling.
• CUse business partner roles.
• DUse customer-vendor integration.

• A
  81% (13)
• B
  6% (1)
• D
  13% (2)

Explanation

Using the common master data concept (A) allows master data to be defined once at a higher organizational level and shared across multiple organizational units - eliminating the need to create and maintain duplicate records for each unit. Business partner roles (C) let a single Business Partner object serve multiple functions (e.g., customer, vendor, contact) by assigning roles rather than maintaining separate, parallel master records, which centralizes and reduces upkeep.

B (multi-address handling) allows storing multiple addresses per partner, which adds flexibility but does not reduce maintenance effort - it can actually increase it by requiring management of multiple address entries. D (customer-vendor integration) is a technical synchronization tool used primarily during migration to SAP S/4HANA to link existing customer and vendor records; it's a one-time alignment mechanism, not an ongoing maintenance-reduction strategy.

Memory tip: Think "consolidate to reduce." Both correct answers consolidate data - A consolidates across org units (share one record), and C consolidates across business functions (one BP, many roles). If an option just adds features or syncs systems, it's not reducing master data maintenance.

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