Which card in the Procurement Overview app can you use to analyze the percentage of all purchase requisition items that require manual intervention during processing?

Question

Options

• APurchase Requisition Item Types
• BPurchase Requisition Touch Rate
• CMonitor Purchase Requisition Items
• DNon-Managed Spend

• A
  19% (5)
• B
  70% (19)
• C
  4% (1)
• D
  7% (2)

Explanation

Purchase Requisition Touch Rate (B) is correct because "touch rate" is a procurement KPI specifically measuring the percentage of requisition items that require manual intervention - any item that needs a human "touch" to process rather than flowing through automatically.

• A (Purchase Requisition Item Types) categorizes requisitions by type (e.g., standard, service, limit), not by whether manual intervention occurred.
• C (Monitor Purchase Requisition Items) is a monitoring/operational card for tracking individual item statuses, not for analyzing intervention rates as a percentage.
• D (Non-Managed Spend) focuses on spending that falls outside managed procurement channels, which is a spend classification concept unrelated to manual processing rates.

Memory tip: Think of "touch" literally - a high touch rate means humans are touching (intervening in) the process more. The word "rate" also signals a percentage metric, which matches the question's phrasing exactly.

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