SAP
C_TCRM20_71 · Question #3
Which of the following are functions of the CRM Web Channel scenario?(Choose two)
The correct answer is A. In a B2C Web Channel scenario, a new customer has a self-registration option. D. In a B2B Web Channel scenario, there is a self-service information and maintenance tool for. See the full explanation below for the reasoning.
Question
Which of the following are functions of the CRM Web Channel scenario?(Choose two)
Options
- AIn a B2C Web Channel scenario, a new customer has a self-registration option.
- BIn a B2B Web Channel scenario, companies receive regular e-mail updates from their customers
- CIn a B2C Web Channel scenario, a new customer can access the Web Shop with a given user.
- DIn a B2B Web Channel scenario, there is a self-service information and maintenance tool for
How the community answered
(29 responses)- A79% (23)
- B7% (2)
- C14% (4)
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