SAP
C_TCRM20_71 · Question #28
Which of the following processes are included in SAP CRM? (Choose three)
The correct answer is B. Account and Contact Management D. Activity Management E. Opportunity Management. See the full explanation below for the reasoning.
Question
Which of the following processes are included in SAP CRM? (Choose three)
Options
- AComplaints Management
- BAccount and Contact Management
- CCase Management
- DActivity Management
- EOpportunity Management
How the community answered
(42 responses)- A10% (4)
- B74% (31)
- C17% (7)
Community Discussion
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