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C_SM100_718 · Question #133

Identify the features of the service desk from the items listed below: (Choose four)

The correct answer is A. Message handling process D. Customer's solution database E. Solution manager diagnostics F. SAP Notes management. See the full explanation below for the reasoning.

Question

Identify the features of the service desk from the items listed below: (Choose four)

Options

  • AMessage handling process
  • BSAP Help
  • CError handling
  • DCustomer's solution database
  • ESolution manager diagnostics
  • FSAP Notes management

How the community answered

(32 responses)
  • A
    84% (27)
  • B
    6% (2)
  • C
    9% (3)

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