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C_SIGPM_2403 · Question #13

Which sections can be added to a journey model in the SAP Signavio Journey Modeler? Note: There are 3 correct answers to this question.

The correct answer is A. IT Systems B. Linked processes D. Touchpoints. In SAP Signavio Journey Modeler, IT Systems (A), Linked Processes (B), and Touchpoints (D) are the sections you can add to a journey model because they represent the core layers of a customer journey: the systems supporting it, the underlying business processes driving it, and…

Process Modeling and Documentation

Question

Which sections can be added to a journey model in the SAP Signavio Journey Modeler? Note:

There are 3 correct answers to this question.

Options

  • AIT Systems
  • BLinked processes
  • CReports
  • DTouchpoints
  • EAttributes

How the community answered

(35 responses)
  • A
    83% (29)
  • C
    11% (4)
  • E
    6% (2)

Explanation

In SAP Signavio Journey Modeler, IT Systems (A), Linked Processes (B), and Touchpoints (D) are the sections you can add to a journey model because they represent the core layers of a customer journey: the systems supporting it, the underlying business processes driving it, and the customer interaction points within it. Reports (C) is incorrect because reports are an output generated from models, not a section embedded within a journey model. Attributes (E) is incorrect because, while individual elements have properties, "Attributes" is not a standalone addable section in the Journey Modeler - it's more associated with the process modeling side of Signavio. A helpful memory tip: think of the three correct answers as the "ILT" stack - IT Systems (tech layer), Linked Processes (process layer), Touchpoints (customer layer) - the three pillars that give a journey model its depth.

Topics

#journey modeler#journey sections#IT systems#linked processes

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