SAP
C_PXSUP_90 · Question #82
C_PXSUP_90 Question #82: Real Exam Question with Answer & Explanation
The correct answer is A. Call the customer within the Initial Reaction Time (IRT). B. Document every activity in the message.. See the full explanation below for the reasoning.
Question
What are the main steps when you accept a priority 1 message? (Choose two)
Options
- ACall the customer within the Initial Reaction Time (IRT).
- BDocument every activity in the message.
- CCall the customer if you leave for the weekend, indicating that you will proceed with processing the message
- DClarify the issue by phone to avoid additional effort in processing the message.
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