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C_PXSUP_90 · Question #7

C_PXSUP_90 Question #7: Real Exam Question with Answer & Explanation

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Question

You are trying to process a customer message. However, the available information is insufficient for a complete understanding. What will be your next step? (Choose two)

Options

  • AGive yourself time to carefully read the problem description of the customer. Also, try to 'read between the
  • BBe insistent, but politE.'I would like to ask you for help to clarify the issue'.
  • CSend notes to customer without being sure that they will help.
  • DTry to guess what the customer 'might' want to have.

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