SAP
C_PXSUP_90 · Question #35
What are the characteristics of a perfect customer message? (Choose two)
The correct answer is A. The message refers to only one problem. B. The master data (system, Support Package level, s-user, customer data, ...) is complete and correct. See the full explanation below for the reasoning.
Question
What are the characteristics of a perfect customer message? (Choose two)
Options
- AThe message refers to only one problem.
- BThe master data (system, Support Package level, s-user, customer data, ...) is complete and correct.
- CThe reporter has selected the correct SAP support center.
- DThe problem description is a summary.
How the community answered
(47 responses)- A83% (39)
- C13% (6)
- D4% (2)
Community Discussion
No community discussion yet for this question.