What does the 'Process' component of the Governance Triad involve?

Question

Options

• ADevelop marketing strategies.
• BProcure hardware.
• CCreate an IT trust blueprint.
• DSet up financial guidelines for project budgeting.

• A
  2% (1)
• B
  5% (2)
• C
  91% (40)
• D
  2% (1)

Explanation

Option C is correct because the Process component of the Governance Triad refers to establishing the structured frameworks, policies, and workflows that guide how IT governance operates - an "IT trust blueprint" is precisely this: a documented plan defining how trust, accountability, and IT operations are governed. Option A (marketing strategies) falls under business/marketing functions and has no place in IT governance process design. Option B (procuring hardware) belongs to the Technology component of the triad, not Process. Option D (financial guidelines for budgeting) relates to financial governance or the People/Resources dimension, not the procedural framework itself.

Memory tip: Think "Process = Blueprint" - just as a blueprint defines HOW a building is constructed before anyone picks up a tool, the Process component defines HOW IT governance is structured before any technology or people are engaged.

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