You have been asked to change the email message delivered to an end user when their access request is rejected. Which of the following actions should you do? Note: There are 3 correct answers to…

Question

Options

• AUpdate the required text using a copy of the standard document object.
• BReplace the SAP standard document object for the message class with a custom document object.
• CUpdate the required text for the standard document object.
• DDefine a custom notification template in table GRFNVNOTIFYMSG.
• EConfigure the Notification Event for all relevant paths and stages in MSMP Workflow.

• A
  74% (35)
• B
  17% (8)
• C
  9% (4)

Explanation

According to the SAP Help Portal, to change the email message delivered to an end user when their access request is rejected, three of the actions that should be done are: Update the required text using a copy of the standard document object (A), Define a custom notification template in table GRFNVNOTIFYMSG (D), and Configure the Notification Event for all relevant paths and stages in MSMP Workflow (E). These actions allow to customize the content and format of the email message and assign it to the appropriate workflow event. Therefore, A, D and E are the correct answers. B and C are not valid actions for changing the email message, as they would modify or overwrite the SAP standard document object, which is not recommended.

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