SAP
C_BOSUP_90 · Question #9
When would the SAP Support Desk provide support directly to a client holding a maintenance agreement with the partner?
The correct answer is C. For any Very High message raised outside of the defined business hours. See the full explanation below for the reasoning.
Question
When would the SAP Support Desk provide support directly to a client holding a maintenance agreement with the partner?
Options
- AIf the client has a support agreement with both the partner and SAP for the same installation.
- BFor any Very High message forwarded by the partner.
- CFor any Very High message raised outside of the defined business hours.
- DIf the partner support consultants are on holiday.
How the community answered
(52 responses)- A6% (3)
- B4% (2)
- C79% (41)
- D12% (6)
Community Discussion
No community discussion yet for this question.