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C_BOSUP_90 · Question #4
C_BOSUP_90 Question #4: Real Exam Question with Answer & Explanation
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Question
Some messages may require you to decline a customer's request. In these situations, what type of response should you send to the customer?
Options
- AAvoid the message for as long as possible eventually the customer will not want you to take any action.
- BYou cannot deny the customer's request as the customer is always right.
- CUpdate the customer with an honest and clear answer right away to avoid having the situation becoming
- DUpdate the customer regularly to let them know you need more time to investigate the issue.
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