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SAP

C_BOSUP_90 · Question #39

An incident has been forwarded to level 3 support. What could be a valid reason to send it back to level 2?

The correct answer is B. The message requires further qualification. See the full explanation below for the reasoning.

Question

An incident has been forwarded to level 3 support. What could be a valid reason to send it back to level 2?

Options

  • AA note needs to be created based on the result of the investigation.
  • BThe message requires further qualification.
  • CA fix is required.
  • DTrace files require further analysis.

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    81% (22)
  • C
    11% (3)
  • D
    4% (1)

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