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C_BOSUP_90 · Question #26

When you have reached a limit in processing a message what would be helpful for you to move forward?

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Question

When you have reached a limit in processing a message what would be helpful for you to move forward?

Options

  • ASend the customer as much documentation as possible so they can find the solution themselves.
  • BTake as much time as you need to think about the customer's issue on your own.
  • CGood working relationships with colleagues with whom you can share and discuss ideas.
  • DCall the customer and tell them that you cannot progress their message.

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