SAP

C_BOSUP_90 · Question #24

How do you check for new messages for a customer in SAP Solution Manager Service Desk?

The correct answer is B. Call transaction CRMD_ORDER. See the full explanation below for the reasoning.

Question

How do you check for new messages for a customer in SAP Solution Manager Service Desk?

Options

AThis is not possible until the message is assigned.
BCall transaction CRMD_ORDER.
CCall the transaction SE80.
DOnly the support coordinator can check for new messages.

How the community answered

(49 responses)

A
2% (1)
B
82% (40)
C
6% (3)
D
10% (5)

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