What will happen if a customer refuses to install a Customer-Replaceable Unit (CRU)?

Question

Options

• AIBM will not send the part
• Bthe Remote Support Center will void the system warranty
• Cthe customer will be billed to have IBM replace the CRU part
• DIBM will dispatch aServiceSupport Representative to replace the CRU part at no charge

• A
  4% (1)
• B
  12% (3)
• C
  8% (2)
• D
  77% (20)

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