IBM
C4090-451 · Question #26
The technical specialist is reviewing a Storwize V3700 proposal with a customer and he/she asks about the Storwize V3700 support. The customer is inquiring about "how-to" support and not about…
The correct answer is C. The customer should purchase a Storwize V3700 "Remote Technical Support" agreement for. See the full explanation below for the reasoning.
Question
The technical specialist is reviewing a Storwize V3700 proposal with a customer and he/she asks about the Storwize V3700 support. The customer is inquiring about "how-to" support and not about microcode firmware or software upgrade processes. What product support should the customer purchase for "how to" support?
Options
- AThe customer should specifically purchase a Storage Manager Software Maintenance Agreement
- BOn the Storwize V3700 the customer does not need to purchase anything for a 3-year time period
- CThe customer should purchase a Storwize V3700 "Remote Technical Support" agreement for
- DOn the Storwize V3700 the Licensed Machine Code includes microcode, firmware and software
How the community answered
(31 responses)- A3% (1)
- B6% (2)
- C77% (24)
- D13% (4)
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