IBM
C4070-604 · Question #45
C4070-604 Question #45: Real Exam Question with Answer & Explanation
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Question
A post installation support plan must be in place after the sale of the System z. Which of the following is the best way to do this?
Options
- ADiscuss typical problem resolution with the customer technical staff
- BCreate a formal Customer Support Plan document and review it with the customer for agreement
- CThe hardware SSR/CE is responsible for the post install support plan, the technical specialist
- DThe technical specialist should create a list of help desk phone numbers and hardware dispatch
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