IBM
C2150-200 · Question #83
What are three ways to quickly calculate the number of offline or active agents? (Choose three.)
The correct answer is B. group the Agent view by the Status column E. navigate to the Summary view and look in the Group Summary portlet F. navigate to the Summary view and look in the Unresponsive Agents portlet. See the full explanation below for the reasoning.
Question
What are three ways to quickly calculate the number of offline or active agents? (Choose three.)
Options
- Agroup the Asset view by the Status column
- Bgroup the Agent view by the Status column
- Cgroup the Agent view by the Last Contact column
- Dnavigate to the Summary view and look in the System Health portlet
- Enavigate to the Summary view and look in the Group Summary portlet
- Fnavigate to the Summary view and look in the Unresponsive Agents portlet
How the community answered
(17 responses)- A18% (3)
- B71% (12)
- C6% (1)
- D6% (1)
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