nerdexam
IBM

C2090-102 · Question #64

Which of the following is NOT a typical Service Level Agreement (SLA) metric?

The correct answer is D. Average response time. See the full explanation below for the reasoning.

Question

Which of the following is NOT a typical Service Level Agreement (SLA) metric?

Options

  • AAbandonment rate
  • BAverage speed to answer
  • CTime service factor
  • DAverage response time

How the community answered

(29 responses)
  • A
    7% (2)
  • B
    7% (2)
  • C
    14% (4)
  • D
    72% (21)

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Full C2090-102 Practice