nerdexam
IBM

C2090-102 · Question #30

The downside of cloud computing, relative to SLAs, is the difficulty in determining which of the following?

The correct answer is A. Root cause for service interruptions. https://en.wikipedia.org/wiki/Service-level_agreement

Planning and Design

Question

The downside of cloud computing, relative to SLAs, is the difficulty in determining which of the following?

Options

  • ARoot cause for service interruptions
  • BTurn-Around-Time (TAT)
  • CMean Time To Recover (MTTR)
  • DFirst Call Resolution (FCR)

How the community answered

(22 responses)
  • A
    82% (18)
  • B
    9% (2)
  • C
    5% (1)
  • D
    5% (1)

Explanation

https://en.wikipedia.org/wiki/Service-level_agreement

Topics

#cloud computing#SLA#service interruptions#root cause analysis

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