IBM
C2070-988 · Question #44
Content Analytics is used to analyze the structured and unstructured contents of cases to identify actionable insights. What are two examples of unstructured content? (Choose two.)
The correct answer is B. Case Comments C. Case Documents. See the full explanation below for the reasoning.
Question
Content Analytics is used to analyze the structured and unstructured contents of cases to identify actionable insights. What are two examples of unstructured content? (Choose two.)
Options
- ACase ID
- BCase Comments
- CCase Documents
- DSolution custom attributes
- EDate the case was opened
How the community answered
(44 responses)- A5% (2)
- B82% (36)
- D2% (1)
- E11% (5)
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