An insurance company has just installed IBM Content Manager, which will be used to manage all their client information and claim documents. The company is planning to implement a claims process to…

An insurance company has just installed IBM Content Manager, which will be used to manage all their client information and claim documents. The company is planning to implement a claims process to utilize the document routing feature provided with Content Manager. In the claims process, multiple agents will work on the same claim, on different tasks, such as evidence collecting, document verification and claim history searching. Once all the tasks are completed the claim process can then be moved to next stage. Which of the following work nodes can be added in the document routing process to allow multiple to work on the same claim concurrently?