Sam is experiencing an error within IBM WebSphere Portal. What should he do next to collect the right files to troubleshoot the problem before calling Support?

Question

Options

• ACompress the log archive and email it to IBM.
• BUse the IBM Support Assistant Data Collector.
• CBack up the file with the error to send after opening the PMR.
• DCopy the snippet of the error into an email and send it to IBM.

• A
  78% (28)
• B
  14% (5)
• C
  6% (2)
• D
  3% (1)

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