Which aspects are crucial when defining workflows in Maximo? (Choose Three)

Question

Options

• AAssigning roles to workflow participants
• BDetermining the sequence of operations
• CSpecifying escalation actions
• DCustomizing the user interface per workflow step
• EIntegrating external databases

• A
  76% (25)
• D
  15% (5)
• E
  9% (3)

Explanation

Defining workflows in Maximo centers on three process-critical elements: roles (A) establish who acts at each step (approvers, assignees, notifications); sequence (B) defines the order of operations - the directional flow from initiation to completion; and escalations (C) specify what happens when a step stalls, ensuring the process doesn't silently fail. These three together form the structural backbone of any Maximo workflow.

D is wrong because UI customization per step is handled through application configuration and presentation layers, not workflow definition itself - workflows govern process logic, not screen layout. E is wrong because external database integration is an integration framework concern (e.g., Maximo Integration Framework), entirely separate from designing a workflow's internal logic.

Memory tip: Think R-S-E - Roles, Sequence, Escalation - as the three pillars of any workflow: you need to know who does it, when they do it, and what happens if they don't.

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