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C1000-132 · Question #38

What are three components of a Health Score?

The correct answer is A. Group B. Ranges E. Contributors. A Health Score (as defined in customer success platforms like Gainsight) is built from three components: Groups (A) organize related metrics into logical categories, Ranges (B) define the scoring thresholds (e.g., red/yellow/green) that determine what a score means, and…

Introduction to IBM Maximo Manage V8.0

Question

What are three components of a Health Score?

Options

  • AGroup
  • BRanges
  • CFactors
  • DMethods
  • EContributors
  • FBase Line Conversion

How the community answered

(34 responses)
  • A
    94% (32)
  • C
    3% (1)
  • F
    3% (1)

Explanation

A Health Score (as defined in customer success platforms like Gainsight) is built from three components: Groups (A) organize related metrics into logical categories, Ranges (B) define the scoring thresholds (e.g., red/yellow/green) that determine what a score means, and Contributors (E) are the individual data points or measures that feed into the overall score calculation.

Factors (C) is a close distractor - it sounds similar to Contributors but is not the designated term for this component in the Health Score framework. Methods (D) describes calculation approaches generally, not a structural component of a Health Score. Base Line Conversion (F) refers to a data transformation technique, not a Health Score building block.

Memory tip: Think GRC - "Get Results Clearly": Groups organize, Ranges interpret, Contributors calculate. The wrong answers all describe how you work with data, not what a Health Score is made of.

Topics

#Health Score#score components#Group Ranges Contributors#Maximo Health

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