IBM
C1000-012 · Question #36
C1000-012 Question #36: Real Exam Question with Answer & Explanation
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Question
The IT helpdesk of a large enterprise routinely conducts surveys of its users. The survey allows the users to rate the performance of the helpdesk and to enter about 3-4 lines of comments in a free form text field. Which IBM Watson service should the IT helpdesk use to drive insights from the texts and to look for patterns among complaints for improvements?
Options
- AUse Discovery to extract keywords and entities for common patterns across the comments plus gain insight into the sentiment expressed by each comment
- BNatural Language Classifier to evaluate sentiments expressed in the comments
- CUse Natural Language Classifier to look for concepts mentioned in the review
- DUse Personality Insights to analyze traits of the users logging the comments
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