BCS-ISEB
BH0-013 · Question #115
A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?
The correct answer is D. As a Service activity. See the full explanation below for the reasoning.
Question
A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?
Options
- AAs an Inbound Logistics activity,
- BAs a Sales and Marketing activity.
- CAs a Technology Development activity.
- DAs a Service activity.
How the community answered
(37 responses)- A14% (5)
- B3% (1)
- C11% (4)
- D73% (27)
Community Discussion
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