Please refer to the exhibit. Order the following continual service improvement (CSI) implementation steps into the CORRECT sequence in alignment with the plan, do check, act (PDCA) model.

The correct answer is D. 3-1-2-4. See the full explanation below for the reasoning.

Question

Please refer to the exhibit. Order the following continual service improvement (CSI) implementation steps into the CORRECT sequence in alignment with the plan, do check, act (PDCA) model.

Options

A2-3-4-1
B1-3-2-4
C3-4-2-1
D3-1-2-4

How the community answered

(31 responses)

A
3% (1)
B
16% (5)
C
6% (2)
D
74% (23)

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