Which of the following best describes a Service Request?

Question

Options

• AAny request or demand that is entered by a user via a Self-Help web-based interface
• BA request from a User for information or advice, or for a Standard Change
• CAny request for change that is low risk and can be approved by the Change Manager without a
• DAnything that the customer wants and is prepared to pay for

• A
  4% (1)
• B
  78% (18)
• C
  13% (3)
• D
  4% (1)

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