BCS-ISEB
BH0-006 · Question #67
BH0-006 Question #67: Real Exam Question with Answer & Explanation
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Question
Which of the following statements about Incident reporting and logging is CORRECT?
Options
- AIncidents can only be reported by users, since they are the only people who know when a
- BIncidents can be reported by anyone who detects a disruption or potential disruption to normal
- CAll calls to the Service Desk must be logged as Incidents to assist in reporting Service Desk
- DIncidents reported by technical staff must be logged as Problems because technical staff
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