BCS-ISEB
BH0-006 · Question #44
Which is the first step in the 7 Step Improvement Process?
The correct answer is B. Define what you should measure. See the full explanation below for the reasoning.
Question
Which is the first step in the 7 Step Improvement Process?
Options
- APrepare for action
- BDefine what you should measure
- CIdentify gaps in Service Level Agreement (SLA) achievement
- DWhere are we now?
How the community answered
(43 responses)- A14% (6)
- B72% (31)
- C5% (2)
- D9% (4)
Community Discussion
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